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Brayden Levangie
11/25/2022, 8:43 PMHi, my Orchest instance appears to be offline. How can I resolve this?
This has happened before with some delay until it was automatically back online. I was wondering since this is an Orchest-hosted instead of a self-hosted instance if there was anything I can do to get it back online?
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Jacopo
11/25/2022, 9:23 PMHi @Brayden Levangie, any chance that the instance is under heavy load?
also, could you tell me the name of the instance?
If it's a free instance they are subject to a cap of 12 consecutive hours of running and they are automatically stopped if considered idle, and restarted just in time for the next scheduled job run if there is any
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Brayden Levangie
11/25/2022, 9:28 PM@Jacopo Not that I can tell - no pipelines were running and restarting the Jupyter kernel appeared to cause the instance to go completely offline after intermittent issues.
After communicating with a coworker this instance was upgraded a while back today to a new version. Could this be the cause of the temporary crash? I appear to be able to access the pipelines again
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Jacopo
11/25/2022, 9:31 PMDo you mean a new version of Orchest? An update does indeed restart the instance
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Brayden Levangie
11/25/2022, 9:32 PMActually, at this time the Orchest instance had been upgraded for a while. During normal operation without any pipelines running it appeared to go offline after a jupyter kernel rebuild
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Jacopo
11/25/2022, 9:34 PMI see, then I'm really not sure, I'd have to take a look at the logs of the instance
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Brayden Levangie
11/25/2022, 9:34 PMWell, for now it appears to be stabilized, so I will update you if there are any future errors. Thanks for your time!
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Jacopo
11/25/2022, 9:36 PMI see, well, glad to hear it's back to normal, next week I'll likely take a look at it regardless, so drop me the name of your instance in a dm if you feel like 😛
👋 later